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NUMU Group · About

A senior team,
eleven years in.

NUMU Group is the operating brand of LLC «NO NAME SOFTWARE FZCO». Headquartered in Dubai, we design, build, and operate AI-powered platforms for retail, smart cities, and consumer productivity — used in production by enterprises and public-sector organizations in 50+ countries.

Founded
2014 · 11+ years
HQ
Dubai · UAE
Team
100+ specialists
Dev centers
4 cities
Mission

What we're here to do.

We are entrepreneurs, technologists, designers, and operators building AI-powered solutions that help businesses grow, operate smarter, and deliver remarkable customer experiences.

Our work sits where strategy meets execution. We ship platforms that run unattended in production — across 100K+ points of sale, 50+ countries, and 3 000+ frontline employees — and we stay accountable for the outcomes.

// principle We ship in production · not in slide decks
11+
Years in production
100+
Specialists
50+
Countries
100K+
Points of sale
3,000+
Frontline staff on platform
Story

From custom engineering to a product group.

NUMU Group didn't start as a brand — it started as an engineering team that kept solving the same operational problems across industries. Over eleven years, the patterns turned into products, the products into platforms, and the platforms into the operating layer for modern operations.

2014

LLC «NO NAME SOFTWARE FZCO» founded in Dubai.

Established at Dubai Silicon Oasis as a custom software engineering practice for enterprises across MENA. Early projects focused on operational systems for retail, banking, and government.

2016

First retail and voice-analytics platforms.

The team moved from custom-only delivery into productized retail platforms — starting with field operations and voice analytics for in-store performance.

2019

Shelf compliance and price intelligence at scale.

The retail stack expanded into shelf compliance, price intelligence, and wallet engagement. Network deployments crossed tens of thousands of points of sale.

2022

Smart City & Mobility vertical launched.

The engineering practice extended into public-sector and infrastructure systems: administrative enforcement, weigh-in-motion, intelligent transport, and parking.

2024

Frontline AI reaches 3,000+ employees on platform.

NUMU Frontline AI Mystery Shopping became the largest deployment of the group, replacing manual mystery-shopper programs with continuous AI-powered coaching. Launched at cx.numuhq.com.

2026

NUMU Group brand launches.

The operating brand consolidates sixteen platforms and the engineering practice under one identity, structured across retail, smart cities, and consumer productivity.

The NUMU team

Senior people, in one room.

The team is built of consultants, solution architects, analysts, engineers, and developers — one hundred plus specialists who ship to production and stand behind it. Below: the leadership group.

AB
Artem Batin
Founder
Dubai
FM
Farid Al Mansoori
CEO
Dubai
YT
Yuki Tanaka
COO
Dubai
MW
Michael Weber
CTO
Dubai
OH
Omar Haddad
Head of Product
Dubai
AM
Anna Müller
Head of Design
Dubai
AM
Arjun Mehta
Head of Engineering
Dubai
ML
Mei Lin
Head of Marketing
Dubai
DC
David Chen
Head of Data
Dubai
LS
Lucas Schneider
Operations Lead
Dubai
SB
Sophie Bernard
Finance Director
Dubai
HZ
Hasan Al Zaabi
Business Development
Dubai
JW
James Wilson
VP of Sales
Dubai
RS
Rina Sato
People & Culture
Dubai
DP
Daniel Park
AI Architect
Dubai
KA
Karim El Amrani
Legal Counsel
Dubai
Backers

Backed by an international group.

NUMU Group is backed by a group of international investors with a VC and angels from Japan, USA, UK, Germany, Taiwan, Australia, and Belgium. The cap table mixes institutional capital with operators who run businesses that are themselves customers of platforms like NUMU's.

🇯🇵 Japan 🇺🇸 USA 🇬🇧 UK 🇩🇪 Germany 🇹🇼 Taiwan 🇦🇺 Australia 🇧🇪 Belgium
// note Investor names · available under NDA
Where we are

Headquartered in Dubai, building globally.

Headquarters
Dubai · United Arab Emirates

LLC «NO NAME SOFTWARE FZCO»
Dubai Silicon Oasis · DDP · Building A1
Founded 2014 · 11+ years in production

Development & support
Four cities, one delivery team.

Beyond the Dubai headquarters, NUMU operates development and customer-support centers across four cities — staffed by senior engineers, solution architects, analysts, and customer-success specialists.

Time zones covered · UTC+1 → UTC+9
How we work

Principles, not a process.

01 / Production
We ship to production.

Every platform we sell, we run. There's no "advisory only" model — if it doesn't survive contact with real operations, we don't put our name on it.

02 / Accountability
Outcomes, not deliverables.

KPIs and ROI are agreed up-front and traced back to the captured signal. The work is defensible for ops, finance, and audit — by design.

03 / Integration
We operate on top of your stack.

POS, ERP, BI, planogram, CRM, HRIS, government systems. We integrate, we don't ask you to rip-and-replace what already works.

04 / Senior teams
Senior staffing on every engagement.

Discovery, scoping, and architecture are run by senior people. We don't pitch with partners and deliver with juniors.

Working with NUMU

Move from operational chaos to measurable performance.

A working session with our team to understand what you're trying to change — and outline the shortest, most accountable path to deployment.